Clothing Bank

Clothing the Community

Since 1974 St. Francis House has been providing clothing with compassion to those in our community experiencing hardship.

COVID Protocols

Donation and Client Shopping
  • 1 Client Per Card Allowed to Shop
  • All Others Must Stay in the Car
  • No Children
  • Shopping by Appointment Only
  • Arrive No Earlier Than 10 Minutes Before Scheduled Appointment Time
  • Allowed Shop Time is 30 Minutes
  • Masks REQUIRED
  • Maintain 6 Feet of Separation
  • Hand Washing
  • Avoid Touching Face
  • If Sick, Stay Home

Donations Hours and Updates

Due to our limited space, donations are limited to 6 bags or boxes per day. We are also asking that for the safety of our staff and volunteers, these bags and boxes weigh NO MORE than 25lbs. We appreciate your generosity and understanding.

Donation Hours:
Monday, Wednesday, Friday –  10am-5pm
Tuesday and Thursday – CLOSED  to donations, Client Shopping ONLY
Saturday – 10am-2:45pm
Sunday – CLOSED

Donation Hours

Monday, Wednesday, Friday: 10 am — 5 pm
Tuesday and Thursday: Shopping ONLY / Closed to Donations
Saturday: 10 am — 3 pm
Sunday: Closed

Hours may vary when capacity is reached.

Clothing Bank
Shopping Hours

Tuesday and Thursday
10:30 am — 11:30 am
12 pm — 1 pm
1:30 pm— 2:30 pm

Friday
6:30 pm — 7:30 pm
8 pm — 9 pm (must arrive to register/renew by 7:00 pm)

Last year we had over 750 individuals and families register and shop at the Clothing Bank for the first time.

Households served by the Clothing Bank last year.

Over 170,000 items were distributed to families in the Clothing Bank last year.

Frequently Asked Questions

Donations

What items do you NOT accept?

We cannot accept the following items:

  • Items Not in Bags/Boxes (please bring your items in non-returnable bag/boxes)
  • Items on Hangers
  • Books
  • Picture Frames
  • Items with Garage Sale Stickers
  • Expired Baby/Child Items
  • We DO NOT accept Furniture

Is there a limit to how much I can bring in to donate at one time?

  • There is a 6 Bag/Box Limit.
  • Donations must be in a nonreturnable bag or box.

What items do you need right now?

We are always in need of:

  • Children’s clothes
  • Diapers size 3 or larger
  • Men’s shoes

Where can I take “NOOK” donations?

Items can be brought to St. Francis House receiving and we will send them to The Nook.

Do you accept medical equipment?

No, but you can call Gateway Medical Alliance. They accept medical equipment. 253-872-5886

Do you accept furniture?

No,we do not accept furniture, but you can call NW Furniture Bank in Tacoma, 253-302-3868.

Clients / Shoppers

How do I sign up?

To qualify you must meet the following guidelines :

  • Meet Federal Income Poverty Guidelines
  • Live within our service area zip codes 98022,98321,98328,98330, 98344, 98354, 98360, 98371, 98372, 98373, 98374, 98385, 98387, 98390, 98391, 98404, 98424, 98433, 98439, 98443, 98444, 98445, 98446, 98498, 98499, or 98580

To register please bring the following:

  • Photo ID
  • Proof of current address (MUST be a piece of mail)
  • Proof of income and expenses
  • Please arrive 30 minutes prior to shopping session.

 Clothing Bank Hours:

Tuesday and Thursday
10:30 am — 11:30 am
12 pm — 1 pm
1:30 pm— 2:30 pm

Friday
6:30 pm — 7:30 pm
8 pm — 9 pm (must arrive to register/renew by 7:00 pm)

I lost my card. What should I do?

Please bring your photo ID to Riebli House on your regularly scheduled shopping day. We will be able to look you up in our computer system.

If it has been more than 1 year since you have shopped, please bring your photo ID, proof of address (something mailed to you), and proof of income, in order to renew your card.

If it’s not your scheduled shopping day/time, you may or may not be able to shop.

It's not my scheduled shopping day/time. Can I shop?

You may or may not be able to shop. We will do our best to accommodate every client on their scheduled shopping day/time.

I haven't shopped in a long time.

Bring your card and/or photo ID to Riebli House, on your scheduled shopping day/time.  We will be able to look you up in our computer. 

If it has been more than 1 year since you have shopped, please bring your photo ID, proof of address (something mailed to you), and proof of income, in orderto renew your card.  If it is not your scheduled shopping day/time, you may or may not be able to shop.  We will do our best to accommodate every client, on their scheduled shopping day/time.

How do I get rental assistance/gas voucher

Please contact our Client Services Coordinator at 253-770-6991. This is a monitored line. If no one answers, please leave a message and someone will return your call as soon as possible.

Do You assist with food?

Only on an emergency basis. We can provide you with the contact information for your local Food Bank. 

We do serve prepackaged meals free of charge, Monday, Tuesday, Wednesday, Thursday, and Friday at the
National Guard Armory 622 4th Ave SE Puyallup

Clothing Bank Customer

All our services and programs are offered free of charge

We exist to improve the lives of those in need.

Clothing Bank Shopping

Stories of Hope

Susan’s Story

Susan was overwhelmed and exhausted. She had come to the clothing bank in search of clothing that would fit her three grandchildren who had been brought to her door unexpectedly the week before. She had been scrambling to adjust her life and her finances to...

read more

A Full-Circle Moment

Shirley stopped by to donate some clothing one sunny afternoon. During her delivery, a staff member asked how she knew about us. It turned out Shirley has a long history with our programs, and it started out on the receiving end. Shirley became pregnant at the early...

read more

Jeff’s Story

Shirley stopped by to donate some clothing one sunny afternoon. During her delivery, a staff member asked how she knew about us. It turned out Shirley has a long history with our programs, and it started out on the receiving end. Shirley became pregnant at the early...

read more

A Client’s Words

Where do I start to thank you?! My heart is so full of gratitude. I received clothes, blankets, and meals at the Armory. The kindness shown to me and others by the staff and volunteers were so appreciated.
– Sally T

Volunteer Opportunities

Last Year Over 150+ volunteers worked in the Clothing Bank, Client Registration, Administration, The NOOK , Fundraising and in the Evening Meal Program.

Giving Opportunities

I give to St. Francis House because it is so well run and makes such an impact in our community

— Elaine P. St. Francis House Donor

Shop the Nook

The Nook is a charity boutique operated by St. Francis House. The Nook sells “twice-loved” treasures at low prices in person at our Main Street location or in our online store.